Memo vs Fireflies
Overview
Fireflies helps teams record and store conversations.
Memo helps teams extract meaning and intelligence from them.
Fireflies focuses on access.
Memo focuses on understanding.
Core difference
Memo | Fireflies | |
|---|---|---|
Primary focus | Intelligence & insights | Recording & storage |
Experience | Insight-first | Transcript-first |
Outcome | Actionable understanding | Searchable history |
Where Fireflies falls short
Heavy reliance on transcripts
Insights still require manual reading
Limited understanding of intent or decisions
Feels like an archive, not an intelligence layer
What Memo does differently
Goes beyond transcripts into intent, themes, and decisions
Surfaces what matters without re-listening
Designed to help teams act faster
Works across devices and conversation types
Feature comparison
Feature | Memo | Fireflies |
|---|---|---|
Transcription | ✅ | ✅ |
Playback | ⚠️ (contextual) | ✅ |
Keyword search | ⚠️ | ✅ |
Topic & intent detection | ✅ | ⚠️ |
Cross-conversation insights | ✅ | ❌ |
Decision-focused outputs | ✅ | ❌ |
⚠️ = available, but not core